STATEMENT REGARDING CORONAVIRUS DISEASE 2019 (COVID-19)
Published March 22, 2020
At the Family Therapy Center of Virginia Tech, we are committed to ensuring the safety of our clients, therapists, staff, and supervisors.
As circumstances surrounding COVID-19 continue to evolve, we have made the decision to shift from providing face-to-face therapy sessions to providing telehealth therapy sessions. While the Family Therapy Center is physically closed to face-to-face therapy sessions, as of March 23, 2020, we are continuing to provide telehealth therapy services and will be responding to calls and messages. In this way, we can continue to support the needs of our clients and community, while following recommendations related to slowing the spread of COVID-19. We will continue to monitor the situation, and will return to face-to-face therapy sessions as soon as it becomes safe and appropriate to do so.
For continuing clients, beginning on March 23, 2020, all therapy sessions will be held remotely using telehealth technologies. For more information about our telehealth services, click here. Your therapist will be in contact with you about making these arrangements. If you have any questions, please contact your therapist directly or call our main office at (540) 231-7201.
For new clients, you can request an appointment by calling us at (540) 231-7201 or by completing the online appointment request. If you submit an online appointment request or reach our voicemail, someone will respond to you within two business days. Please note that we do not make appointments or communicate with clients via email.
Please note that the Family Therapy Center is not an emergency service, hotline, or crisis center. We cannot provide emergency support. If you are in crisis or are experiencing a life-threatening emergency, such as uncontrollable feelings about hurting yourself or others, call 911, RAFT at (540) 961-8400, or go to your local hospital emergency room.
Statement Regarding Coronavirus Disease 2019 (COVID-19)
Published March 15, 2020
At the Family Therapy Center of Virginia Tech, we are committed to ensuring the safety of our clients, therapists, staff, and supervisors.
As circumstances surrounding COVID-19 continue to evolve, we have implemented several precautionary measures to help maintain the health of our staff and clients. In creating these measures, we are taking guidance from Virginia Tech, the Centers for Disease Control (CDC), the World Health Organization (WHO), and state and local health officials.
Although we already strive to make the FTC a safe environment for everyone, we have developed a strict cleaning regime and schedule that involves wiping down surfaces with effective disinfecting products. Hand sanitizer will also be readily available.
Beginning Monday, March 16, all faculty, staff, and clients entering the FTC will complete a symptom checklist, based on guidelines provided by the CDC. This practice will remain in place until further notice.
If you have a scheduled appointment at the FTC and any of the following applies, you will be asked to leave the FTC and to reschedule:
- You are not feeling well, or experiencing cold or flu-like symptoms
- You are experiencing symptoms of COVID-19 (i.e., fever, cough, shortness of breath)
- You have been in close contact with someone diagnosed with or experiencing COVID-19 symptoms
- You have recently traveled to/from an area with active, ongoing spread of COVID-19
If there is any doubt, please stay home and call us to reschedule at a later date. If you need emergency assistance, please contact the RAFT Crisis Hotline at (540) 961-8400.
We understand that this will be an inconvenience for some, but in the interest of public health and safety, these are the steps that we feel are appropriate to keep our clients, staff, and community safe.